Our Online Privacy Policy

The Lookout Mountain Attractions values your trust and wants you to know how we collect, use and protect information about our online guests.


The Lookout Mountain Attractions Include:
• Ruby Falls
• Rock City Gardens
• The Lookout Mountain Incline Railway

Other attractions or offerings in the Lookout Mountain Attractions Family of websites/attractions/services include but are not limited to:
o LookoutMountain.com
o Battles For Chattanooga
o Chattanooga Packages
o Grandview Meeting and Event Facility

What information about guests do we collect?

We receive and may store any information you enter on our website or give to our website in any other way. For example, we collect information you provide when you place an order, register with us, send us an e-mail or call us. This information may include:
• Your name
• Your mailing address
• Your e-mail address
• Your phone number
It may also include any other personal or preference information you provide to us.

Does our website share information it receives?
No. We only share the information we collect at our website within the Lookout Mountain Family of websites/attractions/services as outlined above.

The Lookout Mountain Family may use this information to offer you products and services that may be of interest to you.

NOTE: We will never share, sell, or rent individual personal information with anyone outside of the Lookout Mountain Family of websites/attractions/services without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.
Protection of Our Website and Others

We may disclose information you provide to our website when we believe disclosure is appropriate to comply with the law; to enforce or apply our Conditions of Use and other agreements; or to protect the rights, property or safety of our website, our users or others.
Your Consent

By using our website, you consent to our use of information that is collected or submitted as described in this online privacy policy. We may change or add to this privacy policy so we encourage you to review it periodically.